General FAQs

How does it work?

Raindrums® work by producing soothing, melodic sounds when played, each note tuned to align with the body’s energy centers, or chakras. The gentle vibrations promote relaxation, reduce stress, and encourage inner peace. No musical experience is needed, making it a perfect tool for meditation, mindfulness, and healing.

How can Raindrums® help with stress?

The soothing sounds of Raindrums® help calm the mind and body, making them ideal for reducing stress and enhancing mindfulness.

Is it suitable for meditation?

Absolutely! Raindrums® are perfect for meditation, sound healing, and energy balancing practices.

How do Raindrums® align with chakras?

Raindrums® are tuned to specific frequencies that resonate with each of the seven main chakras, promoting balance and harmony.

What materials are used?

Raindrums® are crafted from premium-quality steel, ensuring durability and rich, resonant sound.

SHIPPING

How long will my order take?

Once you place your order, please allow us 1-3 business days to process and prepare it for shipping. You'll receive a tracking link as soon as your order is on its way, so you can monitor its journey right to your doorstep.

If you select the untracked shipping option, please note that tracking updates and delivery confirmation will not be provided.

During peak periods such as promotions and holidays, please be aware that shipping times may be slightly longer due to increased order volumes. We appreciate your patience and understanding as we work to get your Raindrums® to you as quickly as possible.

Will I receive a tracking number for my order?

You'll receive a tracking number once your order is shipped, allowing you to monitor its progress.

What if my order is missing items?

We carefully handle every order, but if something is missing or incorrect, please contact us with your order number. We’ll work quickly to resolve the issue.

RETURNS & REFUNDS

Can I return if I’m not satisfied?

Absolutely! We want you to be completely happy with your Raindrum. If you're not fully satisfied with your purchase, you can return it within 30 days of receipt for a full refund. Just reach out to us within the 30-day window, and we’ll guide you through the return process. Please be aware that return shipping costs will be your responsibility.

How do I return my Raindrums®?

Not satisfied with your Raindrums® purchase? No problem! To start a return, visit our returns portal. Enter your order number and email address to begin the process. Follow the easy instructions provided, and we'll guide you through the return smoothly.